Please read these Terms & Conditions carefully before using the dg99 platform. Everything from account registration to withdrawals is clearly outlined here.
The most important rules you need to know are summarised here for your convenience.
You must be at least 18 years old to open an account at dg99. Each individual may hold only one account. Registration with accurate information is mandatory — providing false details may result in account termination.
The minimum deposit is ৳50 and withdrawals are typically processed within 3 minutes. Account verification (KYC) must be completed before withdrawing. Specific wagering requirements must be met before bonus funds can be withdrawn.
Wagering requirements apply to all bonuses. A minimum 20x wager is required for the welcome bonus. Bonuses are generally valid for 30 days and cannot be claimed more than once.
You are responsible for keeping your account password confidential. A copy of your National ID or passport must be submitted for KYC verification. If unusual activity is detected on your account, it may be temporarily suspended.
All forms of fraud, manipulation, or system abuse are strictly prohibited on dg99. If such activity is proven, the account will be permanently closed and the balance forfeited. All game outcomes are determined by RNG technology.
Dg99 is committed to responsible gaming. Members can set their own deposit limits, session limits, and self-exclusion options. Accounts belonging to users under 18 will be closed immediately.
These Terms & Conditions apply to the dg99 platform (https://dg99.run) and all associated services. By opening an account, logging in, or using any service on dg99, you automatically agree to these Terms & Conditions.
Dg99 reserves the right to amend these terms and conditions at any time. Any changes will be notified on the website along with the date the updated terms take effect. Continued use of the platform after any changes constitutes acceptance of the revised terms.
These terms and conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail. However, the Bengali version is kept up to date for the convenience of Bangladeshi members.
To open an account at dg99, the following conditions must be met:
A valid email address and mobile number are required at the time of registration. This information is used for account verification and security purposes. Providing incorrect details may cause issues during verification and could result in withdrawals being placed on hold.
Dg99 complies with international Anti-Money Laundering (AML) policies. As a result, all members are required to verify their identity — KYC must be completed before your first withdrawal.
KYC verification is typically completed within 24 to 48 hours of document submission. For urgent cases, you can contact us via live chat to expedite the process.
The following rules apply to all financial transactions on dg99:
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Deposit (bKash/Nagad) | ৳50 | ৳1,00,000 | Instant |
| Deposit (Rocket/Upay) | ৳100 | ৳50,000 | Instant |
| Withdrawal (bKash/Nagad) | ৳500 | ৳50,000 | 3–15 minutes |
| Withdrawal (Rocket/Upay) | ৳500 | ৳25,000 | 15–30 minutes |
Your account must have sufficient balance at the time of a withdrawal request. Bonus balance cannot be withdrawn directly — wagering requirements must be met first. dg99 reserves the right to carry out additional verification on any suspicious transactions.
All dg99 bonuses and promotions are subject to the general terms below. Individual promotions may carry additional terms, which will be stated on the relevant promotion page.
To qualify for the referral bonus, the referred person must be a new member (with no prior account) and must complete their first deposit. Multiple referrals from the same household or the same device are not accepted.
Below are the general rules for Sports Betting, casino games, and lottery on dg99:
The following activities are strictly prohibited on dg99. Violations may result in permanent account closure and forfeiture of any associated balance:
| Prohibited Activities | Action |
|---|---|
| Creating Multiple Accounts | All Accounts Closed, Balance Forfeited |
| Registration Under a False Identity | Account Closed, KYC Blacklisted |
| Bonus Abuse or Arbitrage Betting | Bonus Cancelled, Account Restricted |
| Chargeback or Payment Fraud | Permanent Ban & Legal Action |
| Use of Software or Bots | Immediate Ban |
| Harassment of Other Members | Warning, then Ban |
Dg99 takes the protection of your personal information very seriously. Any data you provide will be used solely for account management, identity verification, and customer support. For more details, please visit our Privacy Policy Read.
Dg99 believes gaming should be an enjoyable form of entertainment. We want all our members to play safely and responsibly at all times. To support this, we offer the following tools:
For more details on responsible gaming, please visit our Responsible Gaming page.
If you have a concern, please contact our customer support team first. Most issues are typically resolved within 24 hours.
If an issue cannot be resolved via live chat or email, a formal complaint can be submitted through our complaints department. In all disputes, the decision of dg99 management is final.
Dg99 reserves the right to modify, suspend, or discontinue any feature or service on the platform at any time. Temporary disruptions may occur during maintenance or upgrades. Advance notice will be provided where possible, though this may not be feasible in urgent situations.
Dg99 is not liable for any financial loss resulting from service interruptions or modifications — however, any valid account balance will always remain protected.
These Terms & Conditions operate under an international gaming license. In the event of any legal dispute, the rules of the licensing authority shall apply. By becoming a member, you acknowledge that it is solely your responsibility to ensure your use of this platform complies with the laws of your own country.
Knowing the terms and conditions makes you a smarter player. Register now and enjoy a safe, fun gaming experience.